Payments

You can pay your credit/debit card purchases or through PayPal.

Purchases at Xantik.net are totally safe. The data of your PayPal card or account are managed directly by the bank or by the PayPal platform itself.

 

Shipping

Your order begins to process from the moment we receive your payment.

Orders are delivered through SEUR on working days. If you do it on holidays or on the weekend, we will begin to process it on the next working day.

You can follow the state of your shipment by entering the follow -up number on the Seur website.

We advise you to tell us a delivery address in which you are in working hours, since deliveries are made at this time.

Delivery times:

Delivery times are guidance.

Spain (Peninsula): 2 to 5 working days.

Balearic Islands, Canary Islands, Ceuta and Melilla: 5 to 10 working days.

Delivery costs:

Spain (Peninsula and Balearic Islands): € 3.95

Canary Islands, Ceuta and Melilla: € 14.95

Free shipments:

Orders from € 50 will be free in the Iberian Peninsula.

Deliveries in the Balearic Islands, the Canary Islands, Ceuta and Melilla, will be free from € 120.

Picked up at the store:

Store collection is a free service.

You can collect your order in Xantik Badalona: C/ Canonge Baranera, 67. 08911 Badalona.

Additional fees and taxes:

Orders made in the Canary Islands, Ceuta and Melilla may be subject to additional rates and customs taxes.

Xantik does not take care of the added costs that can be generated from the purchases made at Xantik.net.

 

Returns

If you are not satisfied with your purchase you can return it within 30 days from the date of purchase and receive the reimbursement of its amount.

The article must be returned in its original conditions together with the lag

The reimbursement will be effective in a maximum of 30 days of receiving the return notification and will be carried out through the same payment method that has been used to order, whether credit/debit card or payment by PayPal.

The sending expenses of the returns are in charge of the client. They will only be in charge of Xantik in the following cases:

  • The article is damaged at the time of reception.
  • The shipment does not match the reference, size or color requested when ordering.

The address for sending the return is Xantik. C/ Canonge Baranera, 67 first floor 08911 Badalona - Barcelona.